zb77 Terms and Conditions

1.1 Nature of the Agreement

These Terms form a legal agreement between zb77 ("we", "platform") and the user ("you", "member"). By using the platform, you confirm that you have read and accepted these Terms in full. These Terms apply together with the privacy policy, responsible gaming policy, and any other applicable policies.

1.2 Changes to the Terms

zb77 reserves the right to amend, change or update these Terms at any time without prior notice. Updated Terms take effect as soon as they are published on the website. Continued use of the platform after any changes will be considered acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

1.3 Language and Interpretation

The original version of these Terms is written in Bengali. In the event of any dispute or ambiguity, the Bengali version shall be considered authoritative. Where any clause is open to interpretation, the decision of the zb77 authority shall be final.

2.1 Age Requirement

You must be at least 21 years old to use the zb77 platform. You are required to confirm your correct age at the time of registration. We may request a valid government-issued ID for age verification at any time. If you are found to be a minor, your account will be closed immediately and all funds may be forfeited.

2.2 Legal Capacity

You must be legally capable of entering into a contract. If online gaming is prohibited under the laws of your country or region of residence, you are not permitted to use this platform. It is entirely your responsibility to comply with the laws of your own country.

3.1 One Account Rule

Each individual may open only one account. Opening multiple accounts from the same person, household, address, device or payment method is strictly prohibited. If multiple accounts are detected, all accounts will be terminated and all bonuses and winnings will be forfeited.

3.2 Accuracy of Information

You are required to provide truthful, accurate and complete information at the time of registration. zb77 reserves the right to terminate the account and take any legal action in the event of registration using false information. If your details change, you must notify our support team immediately.

3.3 Identity Verification (KYC)

We may request the following documents for identity verification at any time:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

Withdrawals may be on hold until verification is complete. Our KYC process is fully secure and protected by SSL encryption.

3.4 Account Security

It is your responsibility to keep your account login details (username and password) strictly confidential. Allowing anyone else to use your account is prohibited. If you suspect any unauthorised access, contact our support immediately.

4.1 Deposit Methods and Limits

zb77 currently accepts the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳200 (applicable to all methods). Please contact support for information on the maximum deposit limit. Deposits are credited to your account immediately.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 1 hour. Withdrawals can only be made to a verified account in your own name. Withdrawals to third-party accounts are strictly prohibited.

• It may not be possible to cancel a withdrawal request once it has been submitted
• Withdrawals may be delayed if KYC verification has not been completed
• Withdrawals may be temporarily suspended in cases of suspicious activity
• All withdrawals are made to the same payment method used for the deposit where possible

4.3 Transaction Currency

All transactions on zb77 are conducted in Bangladeshi Taka (BDT/৳). For transactions in foreign currency, the applicable exchange rate will be determined by your payment service provider.

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times (25x), meaning the total bonus amount multiplied by 25 must be wagered before any withdrawal can be made.

• A minimum deposit of ৳200 is required to qualify for the bonus
• The bonus must be used within a specified time period after it is received
• The same member cannot claim the welcome bonus more than once
• Bonus funds cannot be withdrawn directly

5.2 Ongoing Promotions

zb77 regularly offers various promotions and special offers. Each promotion has its own terms and conditions, which are detailed on the promotions page. There may be specific restrictions on using multiple bonuses at the same time.

5.3 VIP Program

The zb77 VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.5% weekly cashback
• Silver: up to 1.0% weekly cashback
• Gold: up to 1.5% weekly cashback

You can gradually move up to higher tiers through regular active participation. The specific benefits and terms of VIP tiers are subject to change.

5.4 Bonus Abuse

zb77 reserves the right to cancel all bonuses and suspend the account of any member who opens an account solely to claim bonus benefits, claims bonuses through multiple accounts, or abuses the bonus system in any other way.

6.1 Software and Technology

zb77 works with reputable third-party game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi and many more. All games use certified Random Number Generator (RNG) technology to ensure fair and impartial results.

6.2 Betting Rules

Each game has its own minimum and maximum bet limits, which are displayed in the game lobby. Bet limits may change during certain promotions. You may participate in any game using funds deposited via bKash, Nagad, Rocket or Upay.

6.3 Technical Errors

If a game is interrupted mid-session due to a technical error or server issue, the zb77 authority will make the final decision. Winnings resulting from an obvious error may be considered void. zb77 is not responsible for internet connection issues.

7.1 List of Prohibited Activities

• Any form of fraud, manipulation or attempt to gain unfair advantage
• Money laundering or use of funds from illegal sources
• Exploiting software bugs or technical errors
• Playing games using bots, automated software or artificial intelligence
• Operating multiple accounts on behalf of the same individual
• Unauthorised access to another member's account
• Use of a false identity or misleading information
• Collaborative betting or ring playing (collusion between multiple players)

8.1 Our Commitment

zb77 believes in responsible gaming. We are committed to ensuring a safe and enjoyable gaming environment at all times. If you or someone you know is experiencing problems related to gaming, please seek help immediately. Our 24/7 live chat support provides assistance in Bengali.

8.2 Self-Exclusion

If you feel that gaming is becoming harmful to you, you may voluntarily suspend or permanently close your account. Please contact our support team to use this option. For more information, visit our Responsible Gaming page.

8.3 Minor Protection

Parents and guardians in households with children or teenagers are advised to use appropriate parental control software. Always keep your login details confidential.

9.1 Data Collection

We use your personal information solely for the purposes of providing services, ensuring security and meeting legal obligations. Your information is never sold to third parties. For more details, please read our Privacy Policy.

9.2 Cookie Policy

zb77 uses cookies to operate the website properly. By using the website, you consent to the use of cookies. You can disable cookies in your browser settings, but doing so may prevent some services from functioning correctly.

10.1 Voluntary Account Closure

You may request to close your account at any time through our support team. Before closing your account, you must fulfil all bonus conditions and withdraw any remaining funds. To reopen a closed account, please contact support.

10.2 Account Suspension or Termination by zb77

zb77 may suspend or terminate an account without prior notice in the following circumstances:

• Breach of any clause of these Terms
• Suspicion of fraud or illegal activity
• Providing false information or failing KYC verification
• Extended period of inactivity on the account
• Suspicion of financial risk or money laundering

11.1 Service Availability

Every effort is made to ensure the uninterrupted availability of the zb77 platform, however we are not responsible for temporary unavailability due to specific reasons such as maintenance, technical issues or disruption to third-party services.

11.2 Financial Loss

Gaming is a form of entertainment and carries financial risk. Play within your means. zb77 is not responsible for any financial losses. Only wager funds that you can afford to lose without affecting your standard of living.

11.3 Third-Party Content

The respective providers are responsible for the content of third-party games and services on the platform. zb77 is not liable for any damages related to third-party content.

12.1 Complaint Process

For any complaint or dispute, please first contact us through our 24/7 live chat support. The support team will try to resolve your issue as quickly as possible. Complaints can also be sent by email: [email protected]

12.2 Final Decision

If a dispute cannot be resolved directly, the decision of the zb77 authority will be considered final. However, we are committed to resolving all disputes through a fair and transparent process.

12.3 Contact Methods

Contact us for any questions, suggestions, or complaints:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]